Frequently asked questions
Answers about accepted models, valuation, packing, shipping, documents and payment.
How do I obtain a valuation?
Send clear photos with model symbols, quantities and contact details through the form.
Which brands do you buy?
We specialise in selected original HP and Canon ink cartridges and assess other listed supplies individually.
How should items be packed?
Protect each piece, separate contacts and nozzles, keep the parcel dry and prevent movement inside the box.
When is payment made?
Payment follows positive verification and acceptance of the inspection report under the agreed terms.
Do you accept laser toner empties?
No. We do not buy used empty office laser toners. We may buy selected factory-new original toners.
Can companies receive transaction documents?
Yes. The documentation method is agreed according to the seller type and transaction.
What happens next?
After receiving your enquiry, we verify the list and photos, explain applicable criteria and confirm the next step. Physical inspection is always the basis for final classification.
For efficient service, keep model symbols visible, provide realistic quantities and mention any damage or prior regeneration.
